Princeton University Health Data

Satisfaction bar graph

Satisfaction data

Patient satisfaction is a key determinant of the quality and performance of care of a service provided. These data highlight areas of high performance, and inform areas for modification and improvement.

  • American College Health Association-Patient Satisfaction Assessment Service (PSAS): tracks performance over time by comparing survey periods and compares Princeton University's results to other institutions nationwide. We utilize this instrument for gauging the satisfaction of patients of Medical Services
  • Counseling & Psychological Services - Student Satisfaction Survey: focuses on three aspects of students' Counseling & Psychological Services' experiences: interactions with administrative staff and general satisfaction with the experience; interactions with a primary therapist; and interactions with a primary psychiatrist.

Employee Health at UHS and the Infirmary also collect patient satisfaction data.

If you have any questions about UHS’ patient satisfaction surveys, please email Pasquale Frisina, Director, Quality & Performance Improvement.

Well-being data chart

Student Health and Well-being Data

Data on student health and well-being helps guide the development of health-related policies and programs to enhance the well-being of our community. It also serves to correct misperceptions where they exist.

  • American College Health Association-National College Health Assessment-II: is a nationally recognized survey that collects data about college students' (undergraduate and graduate) health habits, behaviors, and perceptions. The ACHA-NCHA II has been administered annually on our campus, and provides us with the opportunity to assess the widest range of health issues. Using this survey, we can compare Princeton students' responses to those of a large group of college students nationally.
  • CelestHealth System: Counseling & Psychological Services uses the CelestHealth System to assess mental health symptoms at each session so we can make sure we address all of the patient's concerns, and can track their progress in treatment over time. It gives us an objective measure of the effectiveness of our services.
  • Princeton University Student Health Behaviors and Attitudes Survey: is a survey developed by University Health Services to assess the health behaviors and attitudes of the undergraduate and graduate student populations. The data is used to inform policies and programs and serve as pre-test data for a campus-wide initiative. The survey was first administered in the spring of 2015 and data is currently being analyzed.
Organizational Survey chart

UHS Organizational Climate data

University Health Services is committed to creating an meaningful and goal-oriented environment for all its staff. Organizational climate surveys serve to assess staff satisfaction and improve efforts on areas in need of attention, both of which can impact the quality of services provided.

  • Are WE Making Progress (AWMP) Organizational Survey: is a 40-item self-assessment tool developed by the Baldrige Performance Excellence Program that identifies opportunities for improvement and help identify key areas for improvement and recognize opportunities for innovation.

University Health Services uses information and data from multiple sources to guide its clinical, prevention and consultation services. These data enable us to enhance and continually improve our services and programs. In addition, we share data to educate colleagues about health in our community and to correct misperceptions where they exist.

Members of the Princeton community may log in to access the data reports.
Others may request the data reports by emailing Kathy Wagner.