Updated 9/30/24

All students can access UHS’s services for free, regardless of insurance provider (SHP or private/parent or guardian’s insurance).

Learn more about:

• How we determine care options
• How to access acute after-hours care
• How to prepare for your appointment
• Who to contact with questions

Determining Care Options

• For acute illnesses (including but not limited to: fever, worsening cough, shortness of breath, chest pain, headache, earache, abdominal pain, vomiting, diarrhea, dysuria, and/or acute injuries), UHS Medical Services’ model of care utilizes a phone triage system where Medical Services clinicians obtain clinical information to determine the most appropriate timing of the appointment. 
  • Some types of complaints need to be seen immediately, while some can be seen later that day or the following day.
    • When in-person appointments are appropriate, we aim to see students with acute complaints within 48 hours.
  • In some cases, this triage assessment is enough to determine that it is safe for a student to continue with self-care at their residence without having to come to McCosh. The clinician will provide education and care instructions, with the caveat that if anything changes or worsens, the student should call back to let the care team know. 
• For preventive care, primary care, care for chronic conditions,  athletic medicine care, travel health and sexual health and wellness appointments, you may call the UHS front desk at 609-258-3141 to be scheduled with a provider or check your online MyUHS portal for appointment availability. Another way to book appointments is by emailing [email protected] 

It is often best to communicate with the client service representatives about your appointment, so that we can ensure you get the right kind of appointment, with the right person. We also believe continuity of care is vital, so if you have been seen already for a particular condition, we would want you to be seen again by the same provider. 

For Acute Care After Hours

The UHS Infirmary Is open after hours during the active school semesters for acute care needs. Students can call first, 609-258-3141, and follow the phone prompts, or simply walk over and ring the buzzer. 

If you are experiencing a life-threatening emergency (e.g., anaphylactic allergic reaction), call 911 to be connected to Public Safety.

Preparing for your Appointment

Visit your MyUHS online portal and opt-in to receive text message reminders about your appointments. 

You will also receive email reminders with instructions to complete any forms required for your appointment. 

Virtual/Telehealth Appointments

If you are having a virtual/telehealth appointment and are concerned about privacy, see some suggestions or spaces you can reserve: 

Tips for making your space more private

• Schedule your meeting for a time when you are alone (e.g., roommate is out/in class)
• Use headphones
• Utilize the chat feature, as needed
• Contact your college office to see if there are private spaces you can reserve

Reserve a space

• Center for Career Development, Interview Room, 36 University Place, Suite 200
• Princeton University Libraries, Study Spaces 
• Many Residential Colleges have spaces that can be used for telehealth appointments (e.g., rehearsal rooms, etc.)
  • Contact the College Office Coordinator of your residential college if you would like to inquire about reserving a space.  
  • Email [email protected] to reserve space in the Yeh College office (in Fu Hall) for telehealth appointments.

Contact for Questions

For general questions, call the UHS front desk at 609-258-3141.