Accessing Medical Care in Fall 2022

Updated 2/1/23

All students can access UHS’s services for free, regardless of insurance provider (SHP or private/parent or guardian’s insurance).

Learn more about:

Determining Care Options

  • For acute illnesses (e.g., cough, fever, runny nose, injury, skin rash, earache, abdominal pain, vomiting, diarrhea), UHS Medical Services’ model of care utilizes a phone triage system where highly skilled Medical Services clinicians obtain clinical information that determines whether or not a student needs an in-person appointment and how urgently. 
    • In some cases, this assessment is enough to determine that it is reasonably safe for a student to continue with self-care at their residence without having to come to McCosh. The clinician will provide additional care instructions.
    • When in-person appointments are appropriate, we aim to see students with acute complaints within 48 hours.
  • For preventive care, primary care (including the management of chronic conditions), athletic medicinetravel health and sexual health and wellness appointments, you may call the UHS front desk at 609-258-3141 to be scheduled with a provider or check your online MyUHS portal for appointment availability. Select appointments can be conducted via telehealth with our medical providers through an online platform. 

For Urgent and Emergent Care

Outpatient Medical Services and after-hours Infirmary are open for sudden, urgent/emergent care needs. 

If you are experiencing a life-threatening emergency (e.g., allergic reaction), call 911 to be connected to Public Safety.

Scheduling your Appointment

Call the front desk at 609-258-3141 to speak to a client services representative who can arrange for urgent evaluation if you feel ill or to help you schedule any type of appointment. They can also help answer questions or assist you when you cannot find an appropriate appointment online.

Note: the busiest call times are Monday morning from 8:30 a.m. to 10:00 a.m. Calling outside of these times may result in a quicker response.

Many types of medical appointment (e.g., Immunizations/Allergy Shots, Athletic Training, Nutrition, Sexual Health and Wellness, Gender Affirming Care) can be scheduled online. Due to restrictions related to COVID-19, appointments for acute illness such as sore through, fever, etc. are not available online.

Preparing for your Appointment

Visit your MyUHS online portal and opt-in to receive text message reminders about your appointments.

You will also receive email reminders with instructions to complete any forms required for your appointment.

For telehealth appointments 

If you are having a virtual/telehealth appointment and are concerned about privacy, see some suggestions or spaces you can reserve:

Tips for making your space more private
  • Schedule your meeting for a time when you are alone (e.g., roommate is out/in class)
  • Use headphones
  • Utilize the chat feature, as needed
  • Contact your college office to see if there are private spaces you can reserve
Reserve a space

What to Expect at your Appointment

Face coverings are still required while in the health center, regardless of vaccination status or other campus and local policies.

Contact for Questions

For general questions, call the UHS front desk at 609-258-3141.

For COVID-related questions or concerns (including to report COVID-testing in any jurisdiction), contact [email protected]. For COVID vaccine-related questions, contact [email protected].