Updates to Student Health Plan (SHP) - Summary of recent and NEW changes

Tuesday, March 31, 2020

There have been recent updates to Student Health Plan (SHP) regarding referrals, coverage for COVID-19-related care, and coverage for telehealth visits. 

Please take this time to review this change in this notification so that you understand the impact it will have if you are an undergraduate student, graduate student or a student dependent enrolled on the SHP for the 2019-2020 plan year. Additional information will be updated as it becomes available.

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Summary of all Recent SHP Benefit Changes

Effective 3/13/2020 through 8/31/2020, the following changes are implemented:

  • Referrals from University Health Services for off-campus medical care are not required.

Effective 3/17/2020 through 6/4/2020, the following changes are implemented:

  • COVID-19 testing and related expenses will be covered at 100%.
  • All telehealth/telemedicine, which includes all medical and behavioral health care, will be covered at 100%.

Effective 3/26/2020 through 6/1/2020, the following change is implemented:

  • All In-Network COVID-19 related hospitalizations will be covered at 100%.

Effective 4/10/2020 through 6/4/2020, the following changes are implemented:

  • All Out-of-Network COVID-19 related hospitalizations will be covered at 100%.
  • For those Out-of- Network Benefits currently covered at 70%, coverage will be increased to 80%.

Update for COVID-19 - In and Out-of-Network Inpatient Hospitalization Medical Benefits

Effective Friday, April 10 through Thursday June 4, 2020

In order to provide SHP enrollees the opportunity to receive care in a timely manner, the Princeton University Student Health Plan (SHP) will be:

  • increasing its current In-Patient Hospitalization benefit to be covered at 100% for both In and Out-of-Network hospital services related to the treatment of COVID-19 from 90% for In-Network (Preferred), and from 70% Out-of-Network (Non-Preferred) effective Thursday, March 26, 2020 through June 1, 2020 

Note: 100% coverage means no co-pays, no coinsurance and no deductibles for both In and Out-of-Network care and for the Princeton University Exclusive Mental Health Provider Network (EPN).

Update for SHP Out-of-Network Medical Benefits 

Effective Friday, April 10 through Thursday June 4, 2020

For those Out-of-Network medical benefits currently covered at 70%, coverage will be increased to 80%.  Review our SHP Summary Guide and Student Health Plan document for complete information. 

These new benefit changes will be available to students and their dependents enrolled in the Student Health Plan (SHP) and provides enrollees with additional choices for services when an In-Network (Preferred Provider) may not be available in the local community. 

Note: The changes noted above supersede and replace the Student Health Plan documents during the above noted effective dates.

Contact for Questions

If you have questions about these new changes or about coverage for other specific benefits and services, contact Aetna by calling 1-877-437-6511. You may also contact the SHP Office at: shpo@princeton.edu